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MyxFin Help Center

Common Questions

Welcome to the MyxFin FAQ. Find quick answers to common questions and learn how to navigate the system's core capabilities.

Navigate to Sales & Delivery > Sales Order. Click the "Create New (F1)" button, fill in the customer and item details, and press CTRL + S to save.

No. Transactions with active references to Delivery Receipts or Sales Invoices cannot be voided. You must first cancel the associated reference documents.

Billed To: The entity responsible for payment (appears on the Invoice).
Delivered To: The physical location receiving the goods (appears on the Delivery Receipt).

In the Sales Order list view, use the checkboxes to select multiple "Pending" transactions, then click the Green Checkmark button at the top of the table.

Editing is disabled if the transaction is already Posted or Cancelled. Only "Draft" or "Pending" status items are editable.

Inside any transaction form, click the "Details" field and start typing the Item Code or Description. The system will auto-filter results as you type.

Go to the Finance module and select Statement of Account (SOA). You can filter by date range and Customer ID to generate the report.

The Red Undo Button discards any unsaved changes made during your current session and reverts the document to its last saved state.

Inside the Sales Order form, click the Light Blue Button. This opens a modal where you can select an existing Quotation to import items automatically.

Yes! Use CTRL + S to save immediately. You can also use F1 to trigger the "Create New" action in most modules.

1. Click on the User Icon (displaying your username) in the top-right header.
2. Select Change Password from the dropdown menu.
3. Enter your new password in the input field.
4. Click Save to update.

Note: Passwords must be a maximum of 15 characters only.

1. Locate the User Icon (displaying your username) in the top-right corner of the header.
2. Click the username to open the dropdown menu.
3. Select Access Log from the options.
4. You can now view your login history, including timestamps and logID.

Void: Used for transactions that were made by mistake or contain errors. Voiding a transaction effectively "erases" its impact on your accounts while keeping a record that the document number was used.

Cancel: Used for valid transactions that are no longer proceeding (e.g., a customer changes their mind after the order is confirmed).

Important: You cannot Void a transaction if it has already been referenced by another document (like a Delivery Receipt). You must cancel the reference first.